Ford Accident Management

As a Ford accredited dealership, we offer Ford Accident Management, a free service for all Ford customers, whatever the age of their vehicle. Available 24 hours a day, 7 days a week, 365 days a year, Ford Accident Management will provide you with a free service from the time you have an accident to the moment you collect your repaired Ford.

We will:

  • Recover your vehicle where it cannot be driven, free of charge
  • Provide you with a free courtesy car – even if it’s not included in your insurance policy, even if you were at fault
  • Liaise with your insurance company to process the claim and have repairs approved
  • Complete your claim form
  • Ensure your vehicle is repaired at our Ford Accident Repair Centre

Only Ford genuine parts will be fitted. Only Ford trained technicians will work on your car. Your Ford panel warranty will be maintained. Don’t forget to download the Ford Accident Management app to your smart phone. For more information:

Or save the number to your mobile phone: 0800 587 3673.

You won’t have to:

  • Remember all your details when you phone
  • Worry about looking for the number
  • Provide all the information to the call handler as this will automatically be sent to them from the app If you have an accident, phone Ford Accident Management first, 0800 587 3673.

Remember it’s your vehicle and it’s your choice where to have it repaired so even if we are not one of your insurance company’s approved repairers we can still carry out the repairs. We are so confident that the job will be done satisfactorily that we guarantee all our work for 3 years.